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How to add an admin to the account


You can add additional users or admins to help manage your account and portal settings.

  1. Log in to your portal and click your profile name in the top-right corner.
  2. Go to Account Settings and locate the account you want to update.
  3. Click Manage (gear icon) next to that account.
  4. Enter the email address you want to add and assign a role:
    • Admin – full access, including adding other admins
    • User – limited access
  5. Click Add to confirm.

Note: If the email does not already have a portal account, they will receive an email invitation to create one. They must complete registration before you can successfully add them.